This Policy ("Policy") describes the privacy practices of CTSSOFT Consulting LLC. ("CTSSOFT," "we," "us," "our") and governs how we collect, store, process, transfer, use, and protect personal information collected from and about you. This Policy applies to the websites that we own and that display or link to this Policy. This Policy also applies to your access to these websites via mobile devices. Please contact us at email@example.com if you have questions or concerns about this Policy.
Information We Collect
As used in this Policy, personal Information ("PI") means information that can be directly associated with you (such as your name, email address, telephone number or billing information), or information about activities directly linked to you (such as products, services, or conference admissions that you have purchased). You agree that you will not provide us with the PI of anyone other than yourself unless you first obtain the consent of the person on whose behalf you will be providing PI to us. We collect PI in the following ways:
1.1 Information that you provide to us directly
When you contact or communicate with us, we may gather PI such as your name, age, physical address, email address and phone number.
When you participate in a promotional offer (such as a trial subscription) and/or purchase products or services, we may gather PI regarding the offer that you participate in, and any products or services that you purchase, as well as payment information.
When you register for an online account, make a purchase, subscribe to a newsletter, participate in communities or an event, program, class or promotion, or click on a URL, we may gather user preferences, product interests, industry focus, community choices and other customer profile information.
Our website offers publicly accessible areas where users may contribute content and other information. Any PI that you provide in these areas may be read, collected and used by others.
We may provide you the opportunity to participate in surveys on our website. If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). As participation in these surveys is voluntary, you need not provide this information if you do not participate.
You can log in to our website using third party sign-in services such as Facebook, LinkedIn, Twitter or an Open ID provider. These services will authenticate your identity and provide you with the option to share certain personal information with us such as your name and email address to pre-populate our sign up form(s). Third party services like Facebook Connect give you the option to post information about your activities on our website to your profile page on third party services to share with others within your network on those services.
1.2 Information we collect through technology related to our products and services
Certain products and services, such as our mobile conference applications, may connect and transmit telemetry and system/product data to us or our authorized agents. This data may include, but is not limited to, system model, mobile carrier, operating system, host ID, location, IP address and other information used to collect aggregate data on app usage, downloads, sessions, and frequency of use.
We use this information to manage and administer our products, services and events, and as the basis for advising you of the availability of updates and new versions, providing testing and monitoring of services provided to you, enhancing our products and services, and improving and targeting our communications with you.
When using our mobile applications we may collect your geo-location data in order to help provide you with conference services near you. If you have previously consented to the collection of your geo-location and no longer wish to have it used, you can turn it off at the device level.
How We Use Information We Collect
We use PI to conduct business, provide information and support for products and services, improve our understanding of your needs and interests, develop and improve our services and products, and personalize communications. Examples include:
*Advising you of relevant promotions, products, services, and news about us and affiliated third parties
*Processing and fulfilling orders
*Responding to customer service requests
*Creating and monitoring accounts
*Conducting market research projects
*Analyzing how our products and services are used
*Personalizing content and advertising
*Monitoring our services in order to prevent and identify unauthorized content use and violations of our end user agreements
*Planning and forecasting
We use information collected directly from you in order to monitor website traffic, personalize our website, and to improve our website and mobile applications.
How We Share and Disclose PI
We will not sell your information to third party companies for their promotional use, however we may share with or disclose your PI to:
Companies related to CTSSOFT, in order to support business and marketing processes.
Service providers and suppliers, who are authorized to use PI only as necessary to provide services to us. For example, we use a third party payment processor to bill you for purchases of goods and services, and an email service provider to send communications to you on our behalf.
Sponsors of events, products, or services that we make available to you, and organizations with whom we make co-branded events, products or services available (the sponsors and co-branding participants are identified when you provide PI to us in the course of registering for the event including participant listings, purchasing or signing up to receive the product or service, or when you otherwise indicate to us that you are going to participate in, purchase, or take advantage of the co-branded offering).
Government agencies, law enforcement agencies and others, based on a good faith belief that disclosure is necessary to respond to judicial process, valid government inquiry, or is otherwise required by law.
Other third parties for purposes to which you have consented
Other users of and participants in of our wikis, forums, blogs, message boards, chat rooms, profile pages, comment fields and other social network environments, to the extent of any PI that is posted there by you or by someone else whom you have authorized to do so.
We may share with or disclose your PI as necessary, if we suspect a violation of our policies or to protect the rights or safety of any person or entity.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. Information, such as your public profile and information or material (including images) that you in the course of your participation in public or community events and activities make available via our sites, and aggregated or anonymized information, may be shared by us without restriction. You acknowledge that when you make information or material public in the course of participating in public or community activities, we are not responsible for its collection by others, or their subsequent use of it.
Notice and Choice
We provide notice about our use of PI in this Policy, in our web pages, and in other locations where we collect PI. You can choose whether or not to provide PI to us. If you choose not to provide PI, you may not be able to take advantage of certain offers, options, website features, events and services that depend upon accurate PI.
To request the removal of your PI, please contact us at firstname.lastname@example.org
We uses administrative, technical, and physical safeguards to protect the security, confidentiality and integrity of PI against loss, misuse and unauthorized access, disclosure, alteration, and destruction. In addition, we use standard security protocols and mechanisms (such as secure socket layer [SSL] encryption) to transmit sensitive data such as payment details.
You can assist us in protecting your PI by keeping your password and login information secret, and making sure that you terminate user sessions, close the browser, and log out when you access our services from shared computers. Please note that no method of transmission over the internet, nor any method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Privacy Rights — Information Sharing Disclosure for California Residents
Our policy is to share your PI only if you have given us your consent, for instance, by your agreeing to this Policy. After obtaining such consent, we may from time to time provide its business partners with contact details for direct marketing purposes of relevant services, products, and programs.
If you no longer wish your information to be shared, or if you have questions regarding our information sharing practices, please let us know. You can email us at email@example.com.
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